Viviana Serratos

San Diego, CA

Southwest Catastrophic Injury Fund

Fundraisers

May 29, 2026

Hope In Action

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Help Hope Live

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In honor of Viviana Serratos

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Help Hope Live
2 Radnor Corporate Center
Suite 100
100 Matsonford Road
Radnor, PA 19087

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Finding My Finger - Making Me Whole Again

Please help me obtain the missing piece that will make me whole again.

December 20, 2022 was a traumatic day I wish I could forget, but I am constantly reminded because that day took a piece of me, literally.

That was the day I lost part of my left middle finger, thus becoming an amputee.

It has been a struggle overcoming the phantom pain, the loss of a limb, and the constant panic my brain survives every day because she cannot understand why my finger is missing.

I have worked tirelessly with my health insurance, yet they have continuously denied my prosthetic finger, and this missing finger is starting to have negative effects on my mental health and ability to function. For example, typing this campaign story is not only arduous, but confusing, for my brain doesn’t recognize that the finger is now a phantom and no longer present.

Since losing my finger I have worked hard to regain my hand and finger strength, even enrolling in Continuing Education classes to test my abilities. Yet behind the smile I hold back tears as I continue to drop things through the gap in my hand that was once not there. I drop things, I break things, I shake and I cry, but I don’t give up, and that is why I am asking for YOUR help.*

When I went to The Hanger Clinic and tried on the PIPDriver, my brain relaxed, and my body felt whole again. I was an excellent candidate, and if money was not an issue I would have bought one right there in purple, my favorite color.

We are now reaching the end of 2025, and after almost three years of waiting and constantly being denied by my health insurance, I am reaching out to YOU, my friends and neighbors. After many conversations with my hand surgeon and prosthetist, I am asking for help. I need help. I am also open to any advice or suggestions, because this has been a lonely journey, and I could use all the hope and support I can get. Thank you kindly.

Stay classy,

Viviana

The PIPDriver –

https://www.npdevices.com/devices/pipdriver/

*Viviana Serratos is raising money for the nonprofit Help Hope Live to fund uninsured medical expenses associated with a Catastrophic Injury. Viviana has chosen to fundraise with Help Hope Live in part because donations are tax deductible for contributors and will only be used to cover medical and related expenses.

April 18, 2026

Hello everyone, and I hope this message finds you well. May your day be filled with luck, laughter, and love. Most importantly, don’t forget to treat yourself today because you deserve it.Thank you for your patience as I have not updated my page in months due to a heartbreaking loss. I have found myself many times sitting in front of a blank screen not know where to begin and what to write, but you have all been in my thoughts, and I thank you for your support, and for believing in me.Unfortunately my beloved best friend and Service Dog, Dr. Hershel Henry Jones, aka Hershel, passed away in my arms on December 31st, 2025. One minute he was Hershel, the next minute he had a grand mal seizure, and the days that followed were torture. Realizing nothing could be done to bring him back, and having to set the appointment for his final day was a task my heart was never prepared for. On his final day I took him to the beach and held him as the waves sang goodbye. My tears mixed with the rain since the sky was sad that Hershel was in pain. He was such a loyal and loving friend, always by my side, and quick to jump into my lap whenever I cried. He was so small and had endured so much before we met, yet he was so brave and always made me feel seen and protected.I adopted Hershel from the San Diego Humane Society during the COVID crisis in 2020, and boy was he in bad shape. He had been taken from his previous human, where he had been forced to share one bowl with six dogs. He had previously been shot with a BB gun, and shrapnel remained in his back hip, but boy could he run like a bolt of lightning. Sometimes he limped, but his body healed. He was in pain, teeth dirty, some barely hanging on, patches of hair, and so so scared. I had never seen a dog with PTSD, and for the first three months he was frozen, and I had to carry him everywhere. He slept on my head, and never took his eyes off me. And I felt loved. So so loved. I spend thousands of dollars on that dog, picking up extra gigs whenever I could to afford the surgeries he needed, and there were many. Every penny was well spent, and I would happily give every penny I owe to spend just an hour with my Hershel again.He was such an inspiration, my hero. So many stories I can share, so many wonderful memories, and so many tears shed for a dog that came into my life unexpectedly and became such a joyful part of my life. He was my hummingbird, and now whenever I see a hummingbird I know my little Hershel is watching over me and reminding me that he loves me then, now, and forever. Never did I know that Hershel had a surprise in store for me, and that I shall share on the next update. Stay classy my friend.

December 1, 2025

Hey everyone!Thank you kindly for the support as I attempt to Fund My Finger. Please consider donating and/or sharing my story as Giving Tuesday approaches. I would be so grateful. Also, check out the new pictures I uploaded of my Finger Fails. Happy Holidays and Stay Classy, Viviana