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Nurse Explains Harmful Health Care Shifts She Witnessed Firsthand

Pat Frame

“This was a direct reflection of a new, businesslike approach to health care. Patient were patients…and then they were clients.”

Pat Frame was a registered nurse for three decades. Over her career, she witnessed a shift from respectful, cost-conscious billing and provider engagements (including free care for nurses like her) to a businesslike and financially debilitating new system.

Today, Pat is personally affected by the fallout. Unable to continue her career, she is dealing with the massive financial burden of a kidney transplant and progressive vision loss.

She still believes in the power of looking at the positive. Her new book is titled, “Everything Broken Will Be Understood.”

Written by Emily Progin
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