Effective October 1, 2021, the Help Hope Live administrative fee dropped from 5% to 3% for all donations.
Third-party platforms that process online donations, such as credit cards and eChecks, charge a 2.65% fee per donation. With our reduced admin fee, that brings the total fee for all online donations to just 5.65%.
Our mission is to provide fundraising assistance for patient families. Thanks to our low admin fee, we can provide secure and trusted one-on-one fundraising support while making our services free for all clients.
We hope a reduced admin fee will mean more client impact with every donation while keeping our mission sustained for decades to come.
Learn why we have an admin fee by reading this FAQ entry.Written by Emily Progin