As our complete COVID-19 response plan explains, our staff is currently working remotely, which means that checks mailed to our offices cannot be processed at this time. We’ve made a convenient option available to our community: eChecks. Here’s everything you need to know about this feature.
Do I need to opt in? No, all Help Hope Live campaigns are already eligible to accept donations via eChecks.
Is there a fee? As with all digital donations, a 2.65% third-party processing fee applies to eChecks in addition to our low 5% administrative fee, but Help Hope Live is covering the 2.65% third-party fee as a temporary courtesy.
How do eChecks work? Like with credit cards, supporters can select eCheck as their Payment Type when they make a donation. Once they have selected eCheck, they will be able to add key information such as name, bank name, and routing/account numbers:
Feel free to share this Blog post with anyone who might want to support your Help Hope Live fundraising efforts. Once we return to our offices, we will coordinate the process of voiding physical/mailed checks.
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